Management
Internship Panel Interviews are just around the corner! Congrats to
everyone who has scheduled their interview, whether it be in person
or via video interview.
While
I did not apply for Management Internships, I made some friends that
were Management Interns while I was doing my professional internship.
A big reason I made this blog was to help others through their
Professional Internship journey since there is not always a lot of
information out there, and there is even less information about
Management Internships. Even though I do not really have personal
experience with the MI process, I put my googling skills to the test
and found a few new blogs with panel questions to combine with other
MI blogs I had read in the past and the experiences my friends shared
with me.
For
your panel interview are scheduled for a 30 minute interview. I have
heard/read that many people who interview in person have much shorter
interviews that last more around 15-20 minutes. Some have said that
it is because the 30 minute slot is the same time they have to do a
video interview and it takes longer to set up the video software, etc
and they want to interviews to be fair between people interviewing
for the position.
You
will likely be interviewing with anywhere from 2-5 current area
leaders in the areas you applied to. Now if you are extremely
amazing/lucky you may still be in consideration for multiple
management internships. In the past, sometimes you have one interview
for any of the MIs you are still in consideration for at the same
time(eg. interviewing with a retail manager and lodging manager at
the same time), but I think most people have separate interviews for
each MI they are still in consideration for.
Now
for the part you have been waiting for...the questions! The
interviewers will want to gain an idea of your leadership style and
your experience leading others. Expect a lot situational and
behavioral questions. Also, if you are applying for a position like
Theme Park Operations (TPO) or Lodging, they will probably ask you if
you have a preference in areas. Eg. If you applied for TPO do you
prefer Custodial, Attractions, or Main Entrance.
Working
with a Team
Describe
a time when you dealt with a difficult co-worker.
Tell
me about a time you had team members disagree with you.
What
is your experience working as apart of a diverse team?
What
would you do if you had a conflict between cast members?
Describe
a time when you motivated a team to complete a task.
Tell
us about a time you dealt with a difficult co-worker.
What
do you do to recognize your team?
Basic
Questions
Why
are you pursuing a management internship?
Where
do you see yourself in 5 years?
What's
your favorite Disney character?
Tell
me your biggest weakness.
How
do you deal with conflict?
Leadership
Questions
What
is your leadership style?
What
leadership qualities have you gained from your past roles?
What
are the qualities of a good leader?
What's
the difference between a leader and a manager.
Tell
me about a time you had a disagreement with a manager about a policy.
Name
a time you led a project in a leadership role.
How
do you organize yourself before a big project?
Guest
Situations
Tell
us about a time when you had to deal with two difficult guest
situations at one time.
Describe
a time when you provided excellent customer service.
Give
an example of great guest service.
What
would you do if you had multiple angry guests at once and someone
wanting to talk to you on the phone?
Other
Past Experience Questions
If
we asked people you have worked with to describe you what would you
say?
When
have you had to turn a negative situation into a positive one?
Tell
me about a time that you had a difficult situation.
Tell
me about a time you were apart of a project from beginning to end.
Tell
me about a time that you led a team in good business practices.
How
have you promoted safety in past roles.
Tell
us about a time that you reached a business goal.
Remember,
everyone I know says that there are only going to be around 5-6 questions, because you'd
be surprised how fast 15-30 minutes goes by. I think if you can
answer these questions and the ones I have complied for the phone
screening post (Screening
Interview Questions and Tips) then you will be prepared to be in
the right mindset for any question you might encounter, whether it is
one that I have included on my blog or not. Note: there are
overlapping questions on this post and the screening interview post.
This is because I am just compiling questions others have been asked
at different stages and sometimes Disney interviewers will ask
similar questions.
Now
remember, you should be proud of yourself for making it this far for
such a competitive internship! So take a deep breath and let your
personality and experience shine! Now go prepare for your interview,
get relaxed beforehand, and rock that interview!
Note:
The following blog has one of the best posts on the topic of MI panel
interviews, even though they were not ultimately offered the
position: MI
Panel Interview #1. Most of the other blogs that I used for this
post are located in the page "Other PI Blogs" which I
really recommend checking out if you haven't already!
