I've been missing my park home lately, so I visited DAK not once, but twice last weekend to see my old home. I love my new job, but since Animal Kingdom is where I began my Disney journey I will always have a BIG soft spot towards it. I hadn't been the Animal Kingdom in a while and hadn't visited any of my old locations since the Spring. So I decided to use the afternoon on Saturday to earn a few badges before meeting an old presenter friend in the evening. Despite being at the park for a few hours on Saturday and a little on Sunday, I actually didn't do many of the parks attractions. That's because I always run into people I knew working there or get into good conversations with new cast. I loved being able to spend time watching the animals, meeting a few trails CPs, catching up with a DVC friend, and talking with the current Conservation Education Presenter Group. It made me miss my time there some and I wish I was able to pick up a shift once in a while to relive my days as a Wilderness Explorer Troop Leader.
I remember when I was first learning about the Presenter internship I came across this video and I came across it again last week so in the spirit of reminiscing, I figured I would share it with you. With the start of the Wilderness Explorer program, the costume and role for the Presenters has changed, but overall responsibilities she talks about have remained the same. Enjoy!
Chronicling my experience working for the mouse. I started my Disney career with two Professional Internships. I spent Fall 2014 as an Animal Programs Conservation Education Presenter at Disney's Animal Kingdom and Spring 2015 as a Theme Park Merchandise Category Planner. I now work full time as an analyst in Revenue Management.
Saturday, October 31, 2015
Thursday, October 29, 2015
Twitter Recruiter Q&A Fall 2014
I have done a series of posts about the Twitter Q&As that the Dinsey Profesional Intern Recruiters have put on the last few semesters. Here are the questions that I have found that the recruiters answered during the Fall 2014 season. These are the questions the recruiters answered during the session, which is not all that were asked. I will do a separate post answering the questions that went unanswered.
Q2: Is there any flexibility with the GPA requirements for the internships? Will a university's academic rigor be taken into account?
Question Not Listed (probably: how many internships is suggested that we should we apply for? or I heard we should only apply for 3, is this the max?)
A4. Many internships do not require that you have worked for the Company before, so highlight your relevant experience on your resume
Q10: What does “In Progress” mean?
Main Questions Answered During Q&A Session
Note: The further back I go in twitter, the harder it has been to find all the questions and answers that were apart of the session. The numbering is what was included in the Questions and Answers on twitter unless otherwise noted.
Q1: Some engineering PIs are listed "Internship/Co-op" Is it possible to apply specifically for a rotating co-op?
Note: The further back I go in twitter, the harder it has been to find all the questions and answers that were apart of the session. The numbering is what was included in the Questions and Answers on twitter unless otherwise noted.
Q1: Some engineering PIs are listed "Internship/Co-op" Is it possible to apply specifically for a rotating co-op?
A1. You are eligible to participate on Disney internships more than one semester – you would need to apply each time
Q2: Is there any flexibility with the GPA requirements for the internships? Will a university's academic rigor be taken into account?
A2. The GPA requirement, like all eligibility requirements, is a strict requirement and must be met as is.
Question Not Listed (probably: how many internships is suggested that we should we apply for? or I heard we should only apply for 3, is this the max?)
A3. There is not a suggested maximum, but we ask that you show focus by applying to internships within your field of study
Question Not Listed (probably: Do I have to have done a CP to do a PI?)
Question Not Listed (probably: I graduated in ___, can I do an internship?)
A5. We ask that you are currently enrolled in a college/university, or graduated within 6 months of the start date of this internship
Question Not Listed (probably: I'm from ___, can I do an internship?)
A6. Applicants must possess work authorization to work in the US
Question Not Listed (probably: How do I apply to Alumni Only roles. I can't find their applications?)
A7. You can apply to the Alumni Only Roles with one application, then choose specific roles on the role checklist
Question Not Listed (probably: Is it required to have previous Disney experience?)
A8.While it's preferred to have Disney experience, it's only a requirement for some positions and will state so on the job description
Q9: Can you please tell me the timing of your selection process?
A9. Timeline will vary role to role, stay tuned to your dashboard for updates
A10. Your application is currently under review by the recruitment team, and you are in consideration for the role
Other Questions Answered
When are the ESPN internship opportunities for Spring or Summer 2015 in Bristol, Connecticut posted?
Spring Positions will be posted this weekend, and Summer positions will be posted just after the new year
Is applying for a professional internship a better idea at the beginning or nearing the end of a persons college education
Most PI's are looking for a minimum of Junior level status, so see the job descriptions for more details
Most of your summer production internships are for undergrads. Will there be great opportunities for grads next year?
Every summer, we offer exciting internship opportunities. Please visit http://www.disneyinterns.com this Spring to learn more
I'm graduating this semester, hopefully doing the college program in the spring, can I apply after that internship?
You are able to complete two internships back to back if selected
Does having previous experience as a @DisneyCPInterns help when trying to apply for a @DisneyInterns?
CP experience is a great way to learn our Culture, network with leaders, and prepare for the next step in your Career
Is applying for a professional internship a better idea at the beginning or nearing the end of a persons college education?
No Question Listed (Probably what is the average number of interviews?)
The number of interviews will depend on the role, anywhere from 1 - 3 interviews on average per position.
Besides experience in their field, what are some things students gain from an internship at Disney?
Learning from industry experts and networking with leaders from across the Company are two unique components
Top 3 tips for a phone screen?
Have confidence, share relevant experience to the role, and be professional throughout the interview
Is applying for a professional internship a better idea at the beginning or nearing the end of a persons college education?
Most PI's are looking for a minimum of Junior level status, so see the job descriptions for more details
If you have different resumes on your profile, can you choose which one is attached to each application?
Yes, you can customize each resume for each application, or use one resume for all applications
No Question Listed (Probably what is the average number of interviews?)
Tuesday, October 27, 2015
Unanswered Questions from the Spring 2015 Twitter Q&A
Unanswered
Questions
The
following are questions that were asked, but not answered by the
recruiters, during the Spring
2015 Twitter Q&A session. I took a go at answering them so
people could get their answers. :) I broke them up into categories of
similar questions to make it a little easier to look at.
Eligibility
Are
there any available for UK residents?
If
i'm not from the USA could I apply for your intern program?
PI's
generally require you to be eligible to work in the US and
have unrestricted work access. I don't think that Disney
really sponsors people to get work access so if you don't
already have a visa I think it would be hard to get a PI. There
are cultural representative programs open to international
students and you could always email the recruiting team to double
check and see if you could do a PI.
Is
there a certain age group Disney tries to keep to when choosing an
intern?
Definitely
not! It is actually illegal to make hiring decisions based on age and
I've seen interns be a WIDE variety of ages. As long as you have the
experience and the qualities that recruiters/hiring managers are
looking for you'll be considered!
I
graduated last May. Is it possible to apply for an internship still?
Do
you accept applicants who have graduated more than 6 months ago if
they graduated from an accelerated degree program?
PIs
either require you to have graduated within 6 months of applying or 6
months of starting the position depending on the PI. They are pretty
strict on the requirements of the PI, so make sure you are eligible
before applying. If you have graduated more than 6 months ago you can
apply for full or part time positions. If you have the right
experience you might just get the position!
Are
recent graduates eligible? Is it a paid internship? Do science
majors apply?
This
question pretty much needs to be answered in three parts:
-Recent
grads are eligible and either require you to have graduated
within 6 months of applying or 6 months of starting the position
depending on the PI, so look at the requirements of the positions you
are looking at.
-All
PIs are paid, but the pay does WIDELY vary based on position.
-There
a variety of internships for science majors, everything from
chemistry to biotechnology to science education to engineering, etc.
It's one of the awesome parts of Disney, they have just about any job
you can think of!
Applications
If
I already had a phone interview, can I still send in apps for other
PIs?
Yes!
I did this during my second cycle applying. Not all PIs are posted at
the same time, so if you see one you are interested in and qualified
for, I say apply! Just realize they will likely use the same phone
screen you already did to determine which internships you will be
further considered for. Occasionally they will call to ask
follow up questions if need be.
Are
applications reviewed on a rolling basis or not until the deadline
for application passes?
They
are viewed on a rolling basis. My first internship I applied on the
last day and got the position! For positions that go through
recruiting, the recruiter will usually wait to pass on resumes until
after the posting has ended. They will likely start doing phone
screenings before the posting closes since there are so many
applications. For PIs that don't do phone screenings like animal
programs they sometimes start interviewing before applications close
but are good at pacing out interviews and acceptances based on the
number of positions they have.
What
are you looking for in a resume? How can I make my resume stand out?
Resumes
pass through an electronic scanner to weed out applicants that are
not qualified so make sure you use key words from the job postings.
Make sure you proof read it and highlight the required and
preferred qualifications that you have in your experiences.
What's
the number one thing that recruiters are looking for?
Since
I'm not a recruiter I don't know for sure, but I would say they want
to make sure that applicants fit well with the Disney
Values.
Timeline
Timeline
How
long after an application is "In Progress" does it normally
take to hear back about progress?
Depends
by position. Different departments go at different paces. For many
positions, recruiters have to pass along a narrowed list of
candidates after a phone screen which can take a while. Then it is up
to the department to find the time in their work schedule to
interview the candidates and chose who they want which can take a
while. Then their picks will get passed along to recruiting to notify
the applicants, which can take a while. This is the most general case
scenario, but as you can see it can take a while :)
Is
there a timeline as to when we will be notified of consideration for
a position, or does it vary?
Varies
heavily based on position. Just keep an eye on your email and
dashboard and try to be patient. In the PI world there is a
saying that has been going around for years: No news is good news.
Basically saying if you haven't heard you aren't being considered you
are still being considered.
Will
there be a timeline after the application date is closed for us to
know an update?
Generally
for Fall internships they try to let everyone know by Thanksgiving
(but some usually go past then) and in the Spring they try to let
everyone know by the end of April.
How
long will it take to get a response?
Varies.
It is generally a LONG process. You sometimes can get a phone
screening within a couple of days or weeks. Sometimes you won't get a
phone screening. Sometimes you might not hear anything until you find
out at the end that you are no longer being considered. It really
depends on the internship, but as long as you aren't NLIC (no longer
in consideration) just try and be patient because they are still
considering you.
For
an internship how/when will we be notified if we are still being
considered after we've sent in our materials?
You
will usually find out within a day if you don't pass the initial
resume scanner by getting an email saying that you are no longer in
consideration, but beyond that it is a long process that varies
heavily based on position.
Experience
Experience
How
important is previous experience?
Very
important! I think experience related to the position is what gets
you to the interview with the hiring manager and your personality
gets you the rest of the way there. So get related experience and it
won't only help for Disney PIs but any other position you ever apply
for, Disney related or not.
What
is the possibility to get a data analyst intern if I have the skills
but no work experience?
Depends
on the specific internship. Some don't always require a lot of
experience if you have the appropriate skills. However, the rule of
thumb is you should meet all of the required qualifications and most
of the preferred ones. If you don't meet the qualifications for any
internship you want (including data analyst but really any field)
then I would recommend trying to figure how to get those experiences
that would allow you to meet those qualifications and try again
another semester.
Other Questions
Are
you allowed to do summer PI and CP in the fall if accepted to both?
Yes!
You are allowed to be an intern for up to one continuous year with
Disney. This can be any combination of CP, PI, or MI. If you want to
do another internship you have to wait 6 months and still be eligible
school wise. Most people do the CP than a PI, do a second PI after a
PI, or extend their PI, but you are definitely allowed to do any
combination you want.
Do Summer internships tend to be more competitive than fall or spring?
I'm
not a recruiter so I don't know hard numbers. However, there are far
less positions offered only for the summer. Now these are in very
specific areas such as engineering, so I'm not sure if the number of
applicants is actually any higher per internship since they are
generally require very specific background. All PIs are pretty
competitive.
What is the most effective way to find summer housing?
The
easiest for just a summer term would to do Disney Housing since it
would be hard to get a place for only a few months. However, there is
a Cast Member Roommate Facebook Finder page you c
Is
it possible to wait and see the results of our other PI applications
before accepting our first offer received?
Depends.
Most of the time I have heard the recruiter asking if they want to
continue being considered for their other applications. So basically
you accept the offer you were given and wait to see if you have
others. I have also heard of times when the recruiter knows you're
getting considered for more than one they will wait to hear from both
departments and let you chose between them. However, this semester I
have heard animal programs is saying that if you accept your position
you will no longer be considered for any others, so this could start
being seen more in other areas as well.
Is
it possible for an applicant to get accepted into the DCP and for a
PI? If so, how is it decided where they go?
Yes!
This is not uncommon so the recruiters are really good at helping you
through this. You will most likely hear back from the DCP first, so
you will accept that. You will still be considered for the PIs and if
you get one any fees you paid for the CP will be transferred to the
PI if you are going to living in Disney PI housing or will be
refunded 3 weeks after the start of your PI if you chose to find your
own housing.
Will
interns be considered for full time employment once their internship
ends?
If
I get a job as a PI, will I have the option to transfer to a
full-time position with the company once I complete my internship?
Ahhhh,
this question again. As I have posted before, this is not really a
short answer and definitely deserves its own post. I promise I
will eventually get around to making that post.
Thursday, October 22, 2015
Disney Ambassadors
The Ambassador program started in Disneyland for their 10th anniversary in 1964 with the first Ambassador Julie Reihm. Walt Disney couldn't make it to every requested appearance during the busyness of the 10th anniversary, the success of the movies, and ProjectX (future Walt Disney World) so he chose Julie, who was a tour guide, to represent him when he wasn't available. Talk about a lot of responsibility to be Walt when he couldn't be there!
While the number of ambassadors for Walt Disney World during a given year has fluctuated from 1-3 individuals since the resort first opened, the current ambassador team represents the nearly 75,000 cast members at Walt Disney World resort. They also represent the cast at Hilton Head, Vero Beach, and the Disney Cruise Line. This is a very big responsibility and those chosen are truly representative of the legacy and ideals that the Walt and the Company hold dear.
The Disney Ambassador symbol. You can identify a current ambassador if you see them wearing silver pin with this symbol above their cast member name tag. image source: http://publicaffairs.disneyland.com/community/ambassador-program/ |
I am currently taking a series of classes at Disney University and had the lucky opportunity to be in a class with one of the current Ambassadors, Nathaniel Palma. This was my first time meeting an ambassador, and in some ways I was almost a little awestruck. Here was someone that is literally a representative of the entire company, and I was sitting in class with him! I always enjoy reading the articles the ambassadors write during their cast shadows (they get to follow a role around for the day, learn about it, and write an article for the Hub. They even did a shadow of the Wilderness Explorers recently- my old team!) I was able to work with him on a few group projects in the class and ate lunch with him. It was so cool to hear about his adventures thus far in his role and all the cool work he does. He is probably one of the most positive people I have ever met and was truly genuine in thanking everyone for all the hard work they do. It was an honor to met him and I would love to cross paths with him again someday!
If you are a current cast member I encourage you to look up the Disney Ambassador module on the Hub. There are biographies on each of the past Disney Ambassadors and a lot of cool information including the stories that they post about their shadows!
For those who aren't current cast, or even those who are, the Disney Parks Blog has done a lot of cool articles about the Disney Ambassadors over the years. If you want to learn more about this cool position or these awesome people just search for "Disney Ambassador" in the search area. I've also included a few of my favorite articles down below. Enjoy!
Note: Reading these articles I just realized that Steven Miller was a Disney Ambassador in the "where are the ambassadors are now" type articles! You might recognize Steven Miller from the merchandise articles he writes for the Disney Parks Blog! I worked a little with him during my second PI as a Merchandise Planning intern. I literally walked by his office everyday and talked to him a handful of times during my work there about future items for articles and to help answer guest questions that were being asked on the blog. I can't believe that I never realized that he had been an ambassador! That is so cool. I could totally see him as an ambassador. He even had an important job as his ambassadorship was extended after the events of September 2001. It truly is amazing that at such a large company you have these connections!
Here is a cool interview the Disney Parks Blog had with the first ambassador, Julie. First Disneyland Resort Ambassador Comes ‘Home’ for 50th Anniversary of Disney Ambassador Program
Here is the article from when the current group of ambassadors were named last year (including Nathaniel!) First Disney Ambassador Julie Reihm Casaletto Welcomes New Ambassadors
Monday, October 19, 2015
Twitter Recruiter Q&A Spring 2015
Recruiter Answered Questions
Main Questions Answered During Q&A Session
Q1: How can I apply if I'm a current Disney Store cast member? My Disney Careers portal just redirects me to the original posting.
A1: If you're an active cast member, you can apply for Internships through My Disney Careers. Otherwise, use http://DisneyCareers.com
Q1: How can I apply if I'm a current Disney Store cast member? My Disney Careers portal just redirects me to the original posting.
A1: If you're an active cast member, you can apply for Internships through My Disney Careers. Otherwise, use http://DisneyCareers.com
Q2: Does the process normally take a bit longer for Internships that require a portfolio? Like the Yellow Shoes Internships?
A2: The process shouldn’t take much longer, you simply need to upload your portfolio and your resume if requested in the posting.
A2: The process shouldn’t take much longer, you simply need to upload your portfolio and your resume if requested in the posting.
Q3: Do you cater Professional Internships towards foreign students or recent grads?
A3: Read individual postings. Many postings allow for recent grads. All positions require that a candidate has US Work Authorization.
Q4: How can I make my application stand out?
A4: It’s all about your resume! Make sure it is easy to read and highlights your accomplishments that relate to the desired job.
Q5: How soon after submitting an application do you decide whether to give an interview? And how does that process work?
A5: Every area has a slightly different timeline, I recommend checking your dashboard for updates to your individual process.
Q6: I will be graduating in August. Is there any flexibility on start dates for Fall?A6: We do offer Fall only internships beginning in August/September, so be sure to check the job description for the position’s dates
A5: Every area has a slightly different timeline, I recommend checking your dashboard for updates to your individual process.
Q6: I will be graduating in August. Is there any flexibility on start dates for Fall?A6: We do offer Fall only internships beginning in August/September, so be sure to check the job description for the position’s dates
Q7: How important are cover letters when applying to PIs
A7: Cover letters are a great way to showcase who you are and share your story and interest around a certain role
Q8: For accepted applicants for PIs without provided housing, how should they go about finding somewhere to live?
A8: As this can vary depending on location, please speak with your recruiter about any housing questions at the time of offer
Q9: If you apply to more than one Internship (in a related field), should your cover letter be different for each Internship?
A9: If you are applying for similar types of roles, one cover letter for all of them is fine as it incorporates your overall purpose
A8: As this can vary depending on location, please speak with your recruiter about any housing questions at the time of offer
Q9: If you apply to more than one Internship (in a related field), should your cover letter be different for each Internship?
A9: If you are applying for similar types of roles, one cover letter for all of them is fine as it incorporates your overall purpose
Q10: How should I prepare for a phone screen interview?
A10: Read through the job description and be prepared to showcase your skills in relating to the position for the interview
A10: Read through the job description and be prepared to showcase your skills in relating to the position for the interview
Other Questions Answered by the Recruiters
I applied for a position after interviewing for another. The status bar moved to "In Progress". Am I being considered?
In progress shows that your application is under review by the recruitment team, and you are in consideration
What are your chances of getting a PI without having the CP experience?
While there are some Parks roles that do require the CP, there are also many that do not across the Company
Can I apply to both the Professional Internship Program and the Disney College program at the same time?
You can apply for both the CP and PI, and if offered both would make your selection at the time of offer
No Question Listed (Probably sometime like: Is there a limit of positions that you can apply for?)There is not a limit, apply for roles you’re interested in and qualified for, just stay focused in your job search
No Question Listed (Probably sometime like: Is there a list of all the internships offered? or Is such and such internship going to be offered next cycle?)
Internship opportunities may vary each season, so please visit http://www.disneyinterns.com for all current openings
Saturday, October 17, 2015
Meeting Disney Characters
One of the great things about getting an internship at Disney is the unlimited park access. This allows tons of time to experience the magic, including meeting Disney characters. There are a LOT of characters guests can meet at Disney from the Fab 5 to the Princesses to other common characters to meet like Pooh to characters you can only meet at parties to seasonal characters to rare characters that you come across just by chance. I don't know an official number or anything but the number exceeds 200. Now if you decide to meet characters you may want to commemorate your experience. Here are some ideas to help you do that.
Pictures The photopass team will take your pictures with the Disney camera, but the photographer or the character attendant is more than happy to take pictures with your personal camera.
Disney Autograph Books Many guests also get autograph books. A cheap way to get these is if you go to the damages shop now called Mickey's Treasures at Cast Connection. When merchandise is damaged it goes to this store where cast members can buy it for 75% off, including all types of autograph books. I got one of the Princess autograph books with pages to put pictures and a bunch of blank pages of all of the non-princesses to sign. The the only thing wrong with the book was the plastic covering was a little torn! This is what I began my character journey with.
Homemade Autograph Books When I worked in the park I saw a lot of guests make their own autograph books. This is a cool way to go if you want to get creative. These are nice because you can make them as big as you want because if you are at Disney for 6+ months you might run out of space in one you buy through Disney. Just search Disney Autograph books on Pinterest and you will get a ton of cool ideas to inspire you!
Picture Frame Mats A current trend I have seen in the parks is to bring a plain picture frame mat for the characters to sign. Then you can put your favorite character picture in a frame to display your autographs for all to see!
Blank Canvas I really liked the picture frames the guests were bringing but I don't really use frames much and thought the space taken up by a picture could be put to another use. Therefore, I modified the picture frame mat concept and bought the flat canvases at Michaels, painted a design on them and brought them to the parks for the characters to sign. I made a few smaller ones for gifts for my picture and started a larger one for me. I still haven't given those ones to my sister yet and mine still has a little work to go, so I'll maybe post them at a later date.
Disney Character Encyclopedia I think this is my new favorite idea. I have seen a handful of guests bring a book with all of the characters in it and have them sign on their page. I googled it and I think it is an inexpensive way that allows you to be prepared for just about any character you might encounter at the parks! Each character has their own page and there is even trivia and whatnot. Unfortunately not EVERY character is in the book, but it definitely covers a majority of the ones you'll encounter. Here is a link to it on Amazon: Disney Character Encyclopedia
Other items I've seen guests bring everything from pillow cases to t-shirts to canvas bags for characters to sign, so the possibilities are endless!
Now go see how many characters you can meet!
Pictures The photopass team will take your pictures with the Disney camera, but the photographer or the character attendant is more than happy to take pictures with your personal camera.
Disney Autograph Books Many guests also get autograph books. A cheap way to get these is if you go to the damages shop now called Mickey's Treasures at Cast Connection. When merchandise is damaged it goes to this store where cast members can buy it for 75% off, including all types of autograph books. I got one of the Princess autograph books with pages to put pictures and a bunch of blank pages of all of the non-princesses to sign. The the only thing wrong with the book was the plastic covering was a little torn! This is what I began my character journey with.
Homemade Autograph Books When I worked in the park I saw a lot of guests make their own autograph books. This is a cool way to go if you want to get creative. These are nice because you can make them as big as you want because if you are at Disney for 6+ months you might run out of space in one you buy through Disney. Just search Disney Autograph books on Pinterest and you will get a ton of cool ideas to inspire you!
Picture Frame Mats A current trend I have seen in the parks is to bring a plain picture frame mat for the characters to sign. Then you can put your favorite character picture in a frame to display your autographs for all to see!
Blank Canvas I really liked the picture frames the guests were bringing but I don't really use frames much and thought the space taken up by a picture could be put to another use. Therefore, I modified the picture frame mat concept and bought the flat canvases at Michaels, painted a design on them and brought them to the parks for the characters to sign. I made a few smaller ones for gifts for my picture and started a larger one for me. I still haven't given those ones to my sister yet and mine still has a little work to go, so I'll maybe post them at a later date.
Disney Character Encyclopedia I think this is my new favorite idea. I have seen a handful of guests bring a book with all of the characters in it and have them sign on their page. I googled it and I think it is an inexpensive way that allows you to be prepared for just about any character you might encounter at the parks! Each character has their own page and there is even trivia and whatnot. Unfortunately not EVERY character is in the book, but it definitely covers a majority of the ones you'll encounter. Here is a link to it on Amazon: Disney Character Encyclopedia
Other items I've seen guests bring everything from pillow cases to t-shirts to canvas bags for characters to sign, so the possibilities are endless!
Now go see how many characters you can meet!
Wednesday, October 7, 2015
Some Minor Updates
I made a few minor updates with my blog that mostly included going back and fixing formatting errors, but I did add a few new blogs to the Other PI blogs page. As always, if you know of any blogs that I haven't included, let me know and I can add them to help other PI hopefuls!
Tuesday, October 6, 2015
Management Internship Panel Interview Questions
Management
Internship Panel Interviews are just around the corner! Congrats to
everyone who has scheduled their interview, whether it be in person
or via video interview.
While
I did not apply for Management Internships, I made some friends that
were Management Interns while I was doing my professional internship.
A big reason I made this blog was to help others through their
Professional Internship journey since there is not always a lot of
information out there, and there is even less information about
Management Internships. Even though I do not really have personal
experience with the MI process, I put my googling skills to the test
and found a few new blogs with panel questions to combine with other
MI blogs I had read in the past and the experiences my friends shared
with me.
For
your panel interview are scheduled for a 30 minute interview. I have
heard/read that many people who interview in person have much shorter
interviews that last more around 15-20 minutes. Some have said that
it is because the 30 minute slot is the same time they have to do a
video interview and it takes longer to set up the video software, etc
and they want to interviews to be fair between people interviewing
for the position.
You
will likely be interviewing with anywhere from 2-5 current area
leaders in the areas you applied to. Now if you are extremely
amazing/lucky you may still be in consideration for multiple
management internships. In the past, sometimes you have one interview
for any of the MIs you are still in consideration for at the same
time(eg. interviewing with a retail manager and lodging manager at
the same time), but I think most people have separate interviews for
each MI they are still in consideration for.
Now
for the part you have been waiting for...the questions! The
interviewers will want to gain an idea of your leadership style and
your experience leading others. Expect a lot situational and
behavioral questions. Also, if you are applying for a position like
Theme Park Operations (TPO) or Lodging, they will probably ask you if
you have a preference in areas. Eg. If you applied for TPO do you
prefer Custodial, Attractions, or Main Entrance.
Working
with a Team
Describe
a time when you dealt with a difficult co-worker.
Tell
me about a time you had team members disagree with you.
What
is your experience working as apart of a diverse team?
What
would you do if you had a conflict between cast members?
Describe
a time when you motivated a team to complete a task.
Tell
us about a time you dealt with a difficult co-worker.
What
do you do to recognize your team?
Basic
Questions
Why
are you pursuing a management internship?
Where
do you see yourself in 5 years?
What's
your favorite Disney character?
Tell
me your biggest weakness.
How
do you deal with conflict?
Leadership
Questions
What
is your leadership style?
What
leadership qualities have you gained from your past roles?
What
are the qualities of a good leader?
What's
the difference between a leader and a manager.
Tell
me about a time you had a disagreement with a manager about a policy.
Name
a time you led a project in a leadership role.
How
do you organize yourself before a big project?
Guest
Situations
Tell
us about a time when you had to deal with two difficult guest
situations at one time.
Describe
a time when you provided excellent customer service.
Give
an example of great guest service.
What
would you do if you had multiple angry guests at once and someone
wanting to talk to you on the phone?
Other
Past Experience Questions
If
we asked people you have worked with to describe you what would you
say?
When
have you had to turn a negative situation into a positive one?
Tell
me about a time that you had a difficult situation.
Tell
me about a time you were apart of a project from beginning to end.
Tell
me about a time that you led a team in good business practices.
How
have you promoted safety in past roles.
Tell
us about a time that you reached a business goal.
Remember,
everyone I know says that there are only going to be around 5-6 questions, because you'd
be surprised how fast 15-30 minutes goes by. I think if you can
answer these questions and the ones I have complied for the phone
screening post (Screening
Interview Questions and Tips) then you will be prepared to be in
the right mindset for any question you might encounter, whether it is
one that I have included on my blog or not. Note: there are
overlapping questions on this post and the screening interview post.
This is because I am just compiling questions others have been asked
at different stages and sometimes Disney interviewers will ask
similar questions.
Now
remember, you should be proud of yourself for making it this far for
such a competitive internship! So take a deep breath and let your
personality and experience shine! Now go prepare for your interview,
get relaxed beforehand, and rock that interview!
Note:
The following blog has one of the best posts on the topic of MI panel
interviews, even though they were not ultimately offered the
position: MI
Panel Interview #1. Most of the other blogs that I used for this
post are located in the page "Other PI Blogs" which I
really recommend checking out if you haven't already!
Monday, October 5, 2015
Answers for Unanswered Questions from Fall 2015 Twitter Q&A
I
have previously done two posts about the Fall 2015 Disney
Professional Internships Twitter Question and Answer Session (insert
links here). While the recruitment team was able to answer a lot
of helpful questions during the Q&A, I noticed that not all of
the questions submitted were answered. So I compiled a list of the
unanswered questions and decided that I would give my input.
These people deserve to get their questions answered, and it's like my teachers used to say, if one person has a question usually more people have the same ones and they just aren't asking them. So hopefully this post will help answer a question someone has out there and they either haven't asked or found their answer quite yet. Enjoy!
Preparing
for a PI
How
can I, as a college junior, prepare to do an internship with you
during her senior year?
Get
good experience. Do a local internship that would gain you skills in
the area closest to your career/PI path.
In
addition to a straightforward, static portfolio, what is the best
website/host to use for an online portfolio?
Honestly
not sure. I think I have heard some people use weebly. I would ask in
creative circles like friends, professors, etc what they prefer
because I don't think Disney has a preference as long as it is put
together well.
What
is the number one thing an applicant can do to stand out?
I
wish I knew! I would think two of the most important features are a
good combination of personality and experience
I'm
finishing my Masters with a project specific to theme parks.Can a
position be worked around that from current PI?
Disney
will not make a position align with a given project, but if you read
through job descriptions you can probably find something
related to what you are looking for since there is such a wide
variety of offerings.
When
to Apply
If
I apply within the 6 month post-graduation period, but the internship
starts after that period, am I still eligible?
Depends
on the internship. Some require you to have started within 6 months
and other just require that you apply within 6 months. Look at each
individual job posting requirements. However, if you interested in
one that requires you to have started within 6 months you can
actually get around this by doing another PI you qualify for or a CP
and apply while in that position.
When
will the majority of the spring internship application opportunities
close?
Hi
there! I was wondering how long the spring internship positions will
be open to submit an application?
These
two questions are basically the same. Spring positions are generally
posted in mid/late August. Many PIs close in late September, but MIs
close a few weeks earlier. Most postings have specific deadlines
listed on the posting since it can vary so much between internships.
If you don't see a deadline and it is a position you really want, I
would say to apply sooner rather than later to be on the safe side.
Do
internships coincide with college schedules?
Internships
are most often January-June and June-December/January. There are
other that are offered January-May, May-August, August-December, but
the ones under this schedule tend to be more engineering related
postings.
Do
you do graduate positions?
Yes.
There are positions specifically for graduate students and most
positions allow undergrads or grad students to apply. Just keep an
eye on position requirements.
Will
there be any spring 2016 positions available in NY? I only see NY
ones for Fall 2015.
Always
look on the website for new postings. Postings for outside Parks and
Resort division are often posted at different times. I currently see
NY internships for Spring 2016 on the website but they were only
recently posted.
Do
you have the same PI job positions for both the spring and fall? Like
for the Show Writer internship for example?
Many
internships are available for both Spring and Fall. However, interns
might extend into the only available positions, a department might
not want an intern the next semester, or might not even have it in
their budget to have one. It largely stays the same, but every season
is different.
Application
Process
How
long is the application processing time? I applied for Sept 15-Mar 16
internship, and still on "Submission" status
The
dashboard isn't an end all, be all on your status. Different
departments use dashboard, others don't and they all go on their own
timelines. Just know that the PI application process is a lot longer
than the CP process so don't hold your breath and be patient
My
app hasn't moved in three months and it still has the same status .
Is this normal ?
Yes.
Not all departments use the dashboard. Unfortunately it isn't always
updated with NLICs either. They try to be good about moving people
along, but be grateful that you have some indication as most jobs
will provide no communication ever if you don't get a job.
When
will we find out if we land an interview for the spring internship?
Department
specific interviews are generally given out up through mid-October,
but can be much before or much later than that. Each department goes
at their own pace so it is hard to generalize. Phone screenings
depend on when you applied and if the positions you applied to
require them.
When
applying to multiple PIs should we make different cover letters?
Most
PIs do not require cover letters. If it does not mention it, you do
not need one. However, if you do write cover letters it is best to
make it specific to an individual internship or only use it for very
similar internships.
Are
you allowed to do summer PI and CP in the fall if accepted to both?
Yes.
You are allowed to be an intern with Disney continuously for up to a
year and it can be any combination of DCP or PI. Most people do a CP
before a PI, however.
How
is the phone interview different for a PI than the DCP?
In
terms of the phone screening interview for PIs, both are similar in
that they are relatively general interviews. They both want to gauge
personality, fit for Disney, and make sure you fully understand
requirements of what you applied for. They will ask about your
experience and some situation questions, which are both generally
addressed in a CP interview, but the actual questions themselves are
likely different.
Housing
I
know there is no housing, but is there a list of people looking for
roommates to help with rent?
There
is actually housing for PIs. It is limited and given out on a first
come, first serve basis. I stayed in it for both of my PIs and loved
it. I thought it was a lot easier than finding my own
housing, furniture, etc while moving across the
country for an unknown amount of time. I even got it for my
second internship when it was offered to me after other Spring
internships had already started!
However,
MIs cannot live in PI housing. However, there are often Facebook
pages for a given application cycle that you can search for roommates
with or their is even a Facebook page called
"Disney World Cast Member Apartment/Roommate Finder"
that you can join and look for roommates.
Is
there housing or some kind of stipend provided for internships?
Disney
doesn't give out a stipend or housing, but all of the
internships are paid. You are paid above minimum wage and will
have enough to find housing (either by yourself or through
PI sponsored housing) and enjoy your time in Florida!
Post-Internship
Does
Disney often hire interns? Or do most of them end their time with
Disney once the internship finishes?
What
happens after the PI? Will we have an opportunity to continue working
with the company
What
are the options following the conclusion of a PI to continue your
career with Disney?
These
are all basically the same question and I definitely will have to
devote an entire post on this because this is much more than a 40
character answer (not that I was afraid to be lengthy with any of my
other answers. lol. But this is really not a simple one-two
sentence answer.)
Other
Questions
Are
my odds lower as a 30-something, as opposed to a younger person?
Your
odds are just as good as anyone else. Disney does not explicetly look
at age when hiring interns (it is actually illegal to do so). I have
seen/heard of interns being a wide variety of ages, so I say if you
are interested to go for it! Perhaps your chances might be better
because you have had more time to gain more experiences that you can
bring into your PI!
If
Disney isn't visiting my campus, what are the best ways for me to
connect with recruiters?
The
best way is with the Disney Professional Internships email address
at wdpr.professional.interns@disney.com. It can sometimes take a
few days for them to get back to you, but they are generally more
than willing to help answer any questions that you may have.
Additionally, their is an official Disney Interns Blog, Facebook
page, and Twitter account that can be great sources of information
and contacts. Some recruiters will also connect with people on
LinkedIn so that is an often if you are interested.
Do
you favor UCs for Cal States when accepting people?
I
really don't think Disney cares about schools that much. They care
much more about what you have done while in school with classes,
internships, etc that you can bring to a Disney role.
Do
you help international applicants prepare for internships?
Accommodation etc... is it even worth a UK resident applying?
Most
Disney internships the applicant "must be eligible to
work in the US." I believe this means that you do not
require any sponsorship to be able to work for them. I
don't know a lot about US work eligibility, but I imagine it would be
difficult to be able to get all of those technicalities for a
Professional Internship. However, Disney does offer International
College Programs or Cultural Representative Programs for
UK residents (and MANY other countries) that would allow you to work
for Disney
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