Updated Phone Screen Questions

Hello again!

One of the most popular posts on this blog has been Screening Interview Questions and Tips. I can't believe that I wrote that post 2 and a half years ago! How time flies!

While I don't do it as much as I used to, I still hang around the PI Facebook groups answering questions here and there. Therefore, since it has been so long, I have combed through the last few seasons of groups to put together another list of Phone Screen/Interview Questions. Many of these may be the same as my previous article, but I figured I would update the list to show what has been asked within the last year or so.

Focusing on the phone screen, you will mostly be asked about yourself, your career goals, and general questions about your experience. Listed below are some of the other potential questions that may be asked. Most phone screens last between 10 and 20 minutes, so you will likely only encounter a handful of the questions listed below.

While panel interview or interviews with the individual hiring manager may be more in depth, more internship interviews do not get too detailed. While you may encounter more role specific questions, many of the questions below are just as likely to come up in a second interview as in a phone screen.

Note: These were all taken from different Professional Internship Facebook groups and are all real questions that were asked applicants. 

General Questions
-Specific items listed on your resume
-Current work/school tasks
-Past experience
-Education background
-Talk about your struggles and accomplishments
-What positions have you most enjoyed and why?
-Describe one trait about yourself
-Do you have experience with professional email correspondence?

-Why do you want this role?
-What are your career goals?
-How will this internship help your future goals?
-What do you hope to get out of this internship?
-What are some of your hobbies?
-What you want the hiring managers to know about you?
-Which of your work experiences most aligns with the position?
-Why do you think you are the best candidate for the position?

Disney Specific Questions
-Why Disney? (this is a very common question!)
-Why do you want to come back to Disney (if you previously worked for the company)
-Are you a current cast member?
-What do you bring to our company?
-Do you have any tattoos and piercings? (they need to determine if you can follow Disney Look)
-Can you provide your own housing and transportation (there is limited company sponsored housing for non-MIs)
-What's your favorite Disney character?
-If you did a CP, what did you like and what didn't you like about your experience?


Situational
-Explain a time when you overcame a difficult situation
-Describe a time when I went above and beyond for a customer
-How do you deal with disagreements between co-workers?
-Tell about a time when you went above and beyond for a guest
-Describe a time you worked with a difficult/negative coworker

-Tell me about a difficult guest situation.
-Describe a time that you didn't agree with your leadership
-Tell a magical story and a not so magical one.
-Tell about a story that you turned a bad day into a good day
-How do you deal with conflict resolution with your peers, your superior and with guests?

-What has been your greatest mistake?
-Strength and weakness (may also be referred to as places you excelled or felt overwhelmed in a specific position)
-Talk about a challenge encountered in a project you have worked on
-How do you work on a team?
-Explain a situation where you made a mistake/received correction and how you reacted?

-Tell me about a time you had to lead a group during a team project.
-Tell me about your most encompassing project you have completed in school and what did it involve
-Tell me about a time you were positively recognized at school work/and a time you needed coaching
-What is your favorite/least favorite part of your current job?
-What is something that bothers you at work/in a coworker?

-Describe your communication style.
-Tell me three things about you that would be important for this role that we haven't discussed.
-How do you deal with working in a busy, fast-paced environment?
-How do you balance tasks when it’s busy?

-What is your main strength and what is your main weakness?

Leadership Questions (mostly for Management Internships)
-Previous leadership experience
-Management responsibilities
-How do you manage teams
-How do you motivate teams
-Qualities of a good leader
-Why are you interested in a leadership position?
-Why retail? (as a specific area for an MI)
-If I was interested in the 6 months or 12 months program or both
-How do you go about working with a different line of business
-What are the hardest/most enjoyable aspects of being a leader?
-What are some of the challenges of being a leader?
-How long have you had leadership experience? What does it involve?


VIP Tour Specific
-Why VIP Tours?
-What can you provide?
-Level Of safety
-Working with others/independently
-Any coachings or record card issues
-How a Disney professional internship with help your future

WDI Set Decoration:
- Ask for experience with props (i.e. design, handling, installation) and the importance of props and how that applies to the role
- Ask to explain familiarity and experience with hand tools
- Rate skill for Photoshop, Illustrator, and SketchUp
- Ask what you are most proud of in your portfolio and your role in that work

Other Role Questions
Events: What are your experience in events? 

      -Describe an event that you executed from start to finish
Technical roles: What programs are you familiar with and rate your proficiency (e.g. Illustrator, Excel, SAS, PhotoShop, programming experience, etc)

      -Walk me through your experience with Excel.



I know that this is an extensive list, but I didn't want to cut anything out as I know some people like to be as prepared as absolutely possible. I hope that lists like this and other information in my blog is still helpful and relevant to everyone out there applying for PIs that may come across this blog!

Resumes

Creating a resume is a daunting task albeit perhaps the most important one in getting a job. Yes, even potentially more important than your degree, hot shot internship, or cool research project you worked on, because how can your recruiter know about those things if you can't portray them correctly in your resume?

While I do not proclaim myself on being an all knowing expert on resumes, I weirdly used to enjoy making them when applying to internships and full time positions. I feel like while I may not be the best writer in the world, I am good about making connections to my experience to the jobs I am applying for. There are many great places for resume advice like your school's career center, a parent, mentor, or professor, but here is some of the advice that I have picked up through my years of applying to positions at Disney (and even after sitting on a hiring panel once as well!)

My first step in creating a resume is opening up word and start listing EVERYTHING that you can thing of that you may want to put on a resume. Schools, jobs, volunteering, languages, conferences attended, major projects you have worked on (even if they were just in school), awards, scholarships, anything and everything you can think of: list it all out! I recommend this since listing everything out can really help you see all you have to offer and can actually help you focus more on the important things to include rather than trying to figure out what is most important to include off of the top of your head. Also, make sure to list all responsibilities that you had in roles or projects including software/machinery used (or whatever may be applicable in your subject area). This document could be 2 to 10+ pages long depending on your experience. Remember this is a starting point and not what you are submitting!

Then start looking at what positions you are interested and try and figure out what is most applicable to include on your actual resume. I recommend tailoring your resume to every position you apply for, so this is why the previous step is helpful: you don't need to start over every time you are applying to a new position. You have a starting place to plug and chug and modify as necessary to have a nicely polished, focused resume. 

Now while making your resume here are some tips:

- Don't try and cram everything on one page if you honestly have more relevant experience. It can begin to look sloppy and hard to read if you have too much there 

-Nowadays it is very acceptable to have a 2 page resume, but don't go over 2 pages unless they ask for a CV. Life has changed from when our parents and grandparents applied for their first jobs and the 1 page rule is becoming much more of a thing of the past

-If you do go over 1 page make sure you can fill 2. Doing 1.5 pages looks sloppy and most recruiters don't like it

-Try not to have more than 3 bullet points under a position. People are trying to get a quick grasp of what you did in that job that gives you the experiences to get the position you are applying for and listing too much is hard to look at quickly. Disney gets a lot of applicants and recruiters don't have time to read a novel no matter how cool the job was

-Look at the job description and qualifications and try and figure out what makes you qualified. Try and match similar keywords and connect your experience to the position

-Don't include positions that have nothing to do with what you are applying for if you are just trying to fill space and can't adequately tie it to something related to the position 

-Split your resume into 4 parts by making lines down the center of each direction of the page. Try to have even white space in each part as it makes it easier to read and is more visually appealing 

-Don't include a mission or objective. It is outdated and isn't worth wasting the space to just say you want xxx job at yyy company. This is another outdated practice and literally everyone who has ever given me resume advice says not to include it. You have limited space to prove yourself so don't waste it with something obvious. If you have sometime you want to say that can't fit in your resume, write a cover letter instead!

-Make sure to include key words from the job description. I cannot repeat this enough. Many companies, especially Disney, get a crazy number of applicants for each job positing. Therefore, resumes are often scanned by computers before people look at them so you need to make sure the computer thinks your a good candidate before you can even hope to convince a hiring manager or recruiter. On the flip side, don't just copy and paste entire phrases from the description as that is (obviously) plagiarism

-Look up resume action words and include them in your descriptions. Also, If you have a way to quantify parts of your projects, do it! Saying you were a biology tutor makes far less of an impact then saying that you created problem sets for 4 student peers a semester and anticipated difficult subject material for weekly sessions to aid in raising students' grades an average of an entire letter grade in an introductory biology course

-List your sections of your resume from most important to least important (but remember only important things should be making your resume in the first place). Many people will take a couple of seconds on their initial scan to see if a resume is cleanly put together and if there is something about this candidate that will make them want to read more of the resume. So don't include your most important skills and experiences at the bottom of your second page.

-Give your resume to friends, family, or anyone you trust to give constructive feedback. Other people might notice mistakes you missed or even remember something useful that you may want to add before submitting the final product

-Save your resume as a PDF before submitting it. This will ensure that formatting won't change depending on who is looking at it (don't worry, the computer scanners don't have issues with PDFs)

I had two pages when I was applying for jobs as I had a diverse background and wanted to include both relevant experience and project work without cramming too much in a short space (which I know is ironic given how lengthy my blog posts tend to be 😃)  The important thing to remember is to sell yourself in a clean presentable format. This may mean different things to you or what field you are in, but resumes are perhaps the biggest impact on getting to that pone interview where you can sell yourself even further!

If you made it through this, congrats, you are on your path to start creating a stellar resume!

Update to Intern Park Passes

One of the greatest perks of being an intern with Disney is the free park admission. Can you imagine being able to enjoy the magic whenever you want!?!?! Even after two years with the Company I have to say it doesn't get old. While, I might not go quite as often as I did during my first internship because I wanted to make the most of my unknown amount of time here, I still go quite often. I love being able to just go for a few hours in the evening after the sun goes down in the summer, grab a bit to eat during Food and Wine at EPCOT, enjoy all of the holiday festivities, and more whenever I want. 

As a cast member, you even get to bring guests in to enjoy with you! While I am very fortunate to be statused in a full time position now so my guest passes work differently, interns (College or Professional ones) still get the same unlimited self admission and get some guest passes as well. I made a post last year about the old way that intern guest passes used to work (Old Intern Park Pass Post) but at the beginning of this calendar year Disney shook up the way intern passes work so I figured it was worth doing an update for those who might be itching to know what to expect.

The self admission main entrance pass still works the same, but instead of getting 3x 6 use passes at the beginning of your internship, interns and seasonal cast members now accrue their guest passes based on hours worked.

Need to actually type how the new passes work. I believe that once you have worked 150 hours you will receive three 1 person park hopper tickets. These could all be used on the same day or different days, it's up to you! Then after you work another 150 hours you get three more 1 person park hoppers. Finally you will recieve 3 more after the 450th hour worked. I believe at that point you will stop accruing so during your internship you will likely get nine 1 person park hoppers. 

If you were to let in the max of 3 people each time you used the old version then technically you got more under the old way (max 18 across 6 days) and could do so from the day you got your main enterence pass was nice. However, the felxibility of when you can use the new passes is nice too! Why did this change happen? Perhaps Disney was trying to avoid people starting a CP/PI using the perks and then quitting and/or trading away shifts as a CP but maintaining their own entrance to the parks. Who knows the exact reason this changed but I haven't heard many complaints about the new system besides when it was first announced, so I assume it has been going well. But let's be honest: who can complain about getting in free to Disney and having the opportunity to intern at such a great company!!!!

Management Internship Panel Interview Questions

Management Internship Panel Interviews are just around the corner! Congrats to everyone who has scheduled their interview, whether it be in person or via video interview.

While I did not apply for Management Internships, I made some friends that were Management Interns while I was doing my professional internship. A big reason I made this blog was to help others through their Professional Internship journey since there is not always a lot of information out there, and there is even less information about Management Internships. Even though I do not really have personal experience with the MI process, I put my googling skills to the test and found a few new blogs with panel questions to combine with other MI blogs I had read in the past and the experiences my friends shared with me.

For your panel interview are scheduled for a 30 minute interview. I have heard/read that many people who interview in person have much shorter interviews that last more around 15-20 minutes. Some have said that it is because the 30 minute slot is the same time they have to do a video interview and it takes longer to set up the video software, etc and they want to interviews to be fair between people interviewing for the position.

You will likely be interviewing with anywhere from 2-5 current area leaders in the areas you applied to. Now if you are extremely amazing/lucky you may still be in consideration for multiple management internships. In the past, sometimes you have one interview for any of the MIs you are still in consideration for at the same time(eg. interviewing with a retail manager and lodging manager at the same time), but I think most people have separate interviews for each MI they are still in consideration for.

Now for the part you have been waiting for...the questions! The interviewers will want to gain an idea of your leadership style and your experience leading others. Expect a lot situational and behavioral questions. Also, if you are applying for a position like Theme Park Operations (TPO) or Lodging, they will probably ask you if you have a preference in areas. Eg. If you applied for TPO do you prefer Custodial, Attractions, or Main Entrance.

Working with a Team

Describe a time when you dealt with a difficult co-worker.

Tell me about a time you had team members disagree with you.

What is your experience working as apart of a diverse team?

What would you do if you had a conflict between cast members?

Describe a time when you motivated a team to complete a task.

Tell us about a time you dealt with a difficult co-worker.

What do you do to recognize your team?

Basic Questions

Why are you pursuing a management internship?

Where do you see yourself in 5 years?

What's your favorite Disney character?

Tell me your biggest weakness.

How do you deal with conflict?

Leadership Questions

What is your leadership style?

What leadership qualities have you gained from your past roles?

What are the qualities of a good leader?

What's the difference between a leader and a manager.

Tell me about a time you had a disagreement with a manager about a policy.

Name a time you led a project in a leadership role.

How do you organize yourself before a big project?

Guest Situations

Tell us about a time when you had to deal with two difficult guest situations at one time.

Describe a time when you provided excellent customer service.

Give an example of great guest service.

What would you do if you had multiple angry guests at once and someone wanting to talk to you on the phone?

Other Past Experience Questions

If we asked people you have worked with to describe you what would you say?

When have you had to turn a negative situation into a positive one?

Tell me about a time that you had a difficult situation.

Tell me about a time you were apart of a project from beginning to end.

Tell me about a time that you led a team in good business practices.

How have you promoted safety in past roles.

Tell us about a time that you reached a business goal.

Remember, everyone I know says that there are only going to be around 5-6 questions, because you'd be surprised how fast 15-30 minutes goes by. I think if you can answer these questions and the ones I have complied for the phone screening post (Screening Interview Questions and Tips) then you will be prepared to be in the right mindset for any question you might encounter, whether it is one that I have included on my blog or not. Note: there are overlapping questions on this post and the screening interview post. This is because I am just compiling questions others have been asked at different stages and sometimes Disney interviewers will ask similar questions.

Now remember, you should be proud of yourself for making it this far for such a competitive internship! So take a deep breath and let your personality and experience shine! Now go prepare for your interview, get relaxed beforehand, and rock that interview!

Note: The following blog has one of the best posts on the topic of MI panel interviews, even though they were not ultimately offered the position: MI Panel Interview #1. Most of the other blogs that I used for this post are located in the page "Other PI Blogs" which I really recommend checking out if you haven't already!

More about Montage Interviews

I previously posted about Montage Interviews, however as more internships this cycle begin to have second interviews I figured I would make an additional post about them. Montage is a video interview service that Disney uses that is a lot like Skype, but here is some additional information.

What positions use Montage?

Some of the most common internships that I know definitely use Montage are Animal Programs internships and Management Internships. Animal Programs don't have a screening interview and this will be the only interview animal programs will use. Note, not all animal programs uses Montage (I had a phone interview for my Chemistry interview) but most do, especially if they are at Animal Kingdom or the Seas. It seems like ones based out of the Land do them a little less often, but it can depend on the position. 

As for Management Internships, if you pass the screening interview and are extended an invitation for second interview you will have two choices: an in person panel interview in Florida or a panel interview with Montage. In the invitation it says that the in person ones are mainly for locals, but it isn't uncommon to hear of people flying down to do this interview. In my opinion, I would say not to waste the money on a plane ticket/hotel to come down for the interview, but it is really up to you. I know people who have gotten it from the video interview and I don't think it would be offered if they weren't going to actually treat the applicants the same. However, if you have the money and really think you will make a better impression in person than go for it.

Other positions may use montage, but it varies much more by position. I know my current managers have never used montage for interviewing and don't really see the point in it, but are being more heavily encouraged to use it by Casting than before. 

What to Expect

A few days before your interview you'll get an email which includes instructions and a link to the Montage "room." There are instruction videos about what to do and it allows you to test to ensure you software/webcam are on the correct settings so it will work optimally during the interview. You will be allowed to "enter" the room at any time to see what it is like. Definitely log on to your interview at least 15 minutes early to make sure everything works. Sometimes a person from the Montage team will come on to make sure everything is working well and give recommendations to help make sure everything is working correctly. During my first Montage interview, my webcam was being funny and she was a big help in making sure it was fixed before my interviewers came on. Make sure you are in a place that has good cell reception and that you have a pair of headphones nearby. 

I have had 4 different Montage experiences: 2 that everything has gone flawless, one where the interviewer had never used Montage and couldn't figure out the sound so we both put our microphones on mute and he called me, and one that was kind of a disaster technology-wise. In the disaster interview, everything was going well at first and worked great with the Montage team, then I was asked to use my headphones since there was a ton of feedback from the speaker. This is not an uncommon thing to do since the interviews ultimately don't want to hear themselves. Then my video lagged a TON and the sound wasn't really working so we were typing to figure things out. They then called my cell phone to use as the sound with the video still going so we could see each other. Then my cell phone dropped a call (one of less than 5 times since I've had a cell phone) so they called me back on my home phone to finish the interview. Funny enough, the two where the technology worked perfectly were the positions that I did not get. So if something goes wrong, just take a deep breath and know that it isn't uncommon and the people interviewing you will not in any way hold it against you. 

After the first time using Montage the process seemed pretty straightforward since I had prepared by reading/watching everything included since it really walks you right through the entire process. I know it can seem kind of confusing and nerve wracking if you have never done a video interview before, but it really was great to interact with the interviews more than what you can do via phone interviews. Just be prepared from the technology side so you can prove yourself and why you should have the position. Good luck!

Management Internship Numbers

Every round people want to know how many people are accepted for each internship. It is really hard to say since it varies so much by position and by recruiting season (there can be everywhere from 1 person for a posting to 29 for the Conservation Education Presenters). 
Someone on the Facebook page asked a question about estimating the number of Management Interns and someone replied with some estimates she got last year by an MI recruiter (this person has done a few internships and you can see her blog here)

Here are her estimates: 
20 for F&B
15-18 for Merch
13-15 for Park Ops
13-15 Lodging (including 5 for recreation)
3 for ASE
1 for ESPN

I decided that I was interested in knowing this A quick search using some of my excellent creeping skills, it looks like there are 120 current management interns. That number isn't by line of business, but here is how it looks like when I try to break it down:


10 F&B Quick Service
3 F&B ODV 
17 F&B Full Service 
26 Merch
4 Recreation
8 Attraction
5 Custodial-Parks
6 Entertainment
11 Housekeeping
12 Front Desk

5 Custodial-Resorts
6 Catering
2 Animals, Science, and Environment
1 Culinary
1 Transportation (river boat)

If you are counting that is only 116. I didn't go one by one through all 120, so I don't know where the missing 4 went, but I know there is a missing ESPN intern and potentially additional culinary interns. I was clicking there a few to try and find the missing ones and there just seemed to be a TON of F&B, Custodial, and Merch, so maybe a few missing ones go in there. 

Now some of the ones I've listed above fall under the same posting (eg. attractions, transportation and custodial fall under park ops=19 interns. housekeeping, front desk, and recreation fall under lodging=26 interns) Well actually, custodial can fall under park ops or lodging so those numbers might differ a little, too. However, I hope this gives people a better idea of how many management interns there are. Obviously it can, and will, differ semester by semester by area needs, funding, etc but this is hopefully a start.

I cannot help with how many apply for each position, but they are definitely competitive so take your time in preparing your application and for each interview you may receive. Good luck and hopefully you'll be making your way to management at Disney soon!

2014 Fall Presenters Stats

It's been a little over a year since my group of presenters started our internship. Since I have had a ton of time on my hands I've decided to dig a bit to see where we are all now.

-There were 29 of us in the Fall 2014 Conservation Education Presenter internship Group.

-There are currently 15 of us still employed by the company (not including the 3 that are still seasonal presenters).

-Of the 15 of us left, 10 have positions still within Animal Programs. (This is a little lie since in reality one person works with Natural Encounters, Inc which is a contractor, so she technically isn't really a cast member and isn't in Animal Programs, but it's close enough...)
-The 10 who are in Animal Programs currently hold positions as Summer Conservation Camp Instructors, Education Programs Instructors, Wild Africa Trek Guide, Pangani Trail Guide, Animal Keeper, and Wilderness Explorer Coordinator Internship (called Conservation Education Operations).
-Most of the people in Animal Programs are part time. The Conservation Day Camp Instructors are on a Full Time TA for the summer but go back to part time Instructor positions afterwards. 1 person is an intern. The one who is a contractor with NEI is full time. The Keeper at DAK Lodge is on a Full Time TA.

-The 5 of us who aren't in Animal Programs are in widely different positions from Revenue Management to Secretary to Cruise Line Trainer to Attractions Host to a position that I don't understand.
-The 5 of us that aren't in Animal Programs are Full Time or have Full Time TAs

So that's a peek into what a Presenter Group looks like 6 months post-internship completion. I loved my group and can't wait to see where Disney takes us, whether it is a life long career or a place to vacation.


As a side note, the 14 who aren't employed by Disney have a wide range of jobs too, including Museum Education Manager, part time Zoo Keeper, a couple Zoo Educators, Au Pair in Germany for a year, one still in undergrad, an Education Coordinator, one going to dentistry school, one works with the Salvation Army, one is getting her PhD, and a few that are between things (such as just moving across the country and getting married to her marine fiance, another getting married in a week or so, and a few that are a bit of a mystery to be honest after finishing their second PIs a month or so ago)

PI Timeline Part 2

This timeline is a bit more confusing than the first since I am making it so much later. Additionally, I never got official emails/notifications about not being in consideration any longer about a few of the internships. I also applied to A LOT more internships than the first time around. I applied to internships and got NLICs at across a wide timeline so that makes it confusing. Ultimately, it is just a big mess, but I eventually got an offer and that's what counts, right?

Spring 2015 Professional Internships

5 Sept 14- Applied for Management Internship-Animal, Science, Environment Operation

12 Sept 14- Email request to schedule a phone screening interview

18 Sept 14- Applied for Consumer Insight Market Research, Workforce Management Science, Learning Analytics & Evaluation, Forecasting and Planning, Travel Ops Planning, Analysis, & Optimization 

1 Oct 14-  "Thank you for your Interest" NLIC for Workforce Management Science 

6 Oct 14- Applied for 3 Animal Programs positions (Conservation Education Instructor, Behavioral Husbandry, Education Project Specialist)

13 Oct 14- Applied for Pricing Strategy and Analytics 

16 Oct 14-"Application Complete" email from Animal Programs team

20 Oct 14- Email to set up Montage video interview for Conservation Education Instructor

29 Oct 14- Email to set up Montage video interview for Education Project Specialist

30 Oct 14- Montage video interview for Education Project Specialist

               - Montage video interview for Conservation Education Instructor

3 Nov 14- Applied for Strategic Initiative & Integration and Consumer Insight

7 Nov 14- "Thank you for your Interest" NLIC for Learning Analytics & Evaluation 

12 Nov 14- "Thank you for your Interest" NLIC for Management Internship-Animal, Science, Environment Operation

17 Nov 14- "Thank you for your Interest" NLIC for Education Project Specialist, Behavioral Husbandry, and Conservation Education Instructor

24 Nov 14- Applied for CMR Tech Solutions, Marketing Campaign/Analytics

26 Nov 14- Animal, Science, and Environment email about NLIC/feedback

28 Nov 14- "Thank you for your Interest" NLIC for Travel Ops Planning, Analysis, & Optimization 

3 Dec 14- "Thank you for your Interest" NLIC for Forecasting and Planning 

4 Dec 14- "Thank you for your Interest" NLIC for Management and Analytics

6 Dec 14- Applied for Travel Operations Reporting Analytics

8 Dec 14- "Thank you for your Interest" NLIC for Consumer Insight Market Research

11 Dec 14- "Thank you for your Interest" NLIC for CMR Tech Solutions, Marketing Campaign/Analytics

2 Jan 15- Applied for Merchandise Planning Internships

14 Jan 15- Phone call to schedule a phone interview for Merchandise Planning Internships

15 Jan 15- Phone interview for Merchandise Planning Internships

               -Email from recruiter to set up follow phone call

16 Jan 15- Merchandise Planning Offer Phone Call!!! 

               -Accepted offer

               -Welcome to the Team Email

               -Emailed about being added to Housing Waitlist

19 Jan 15 -Got email about being added to Housing Waitlist

19 Jan 15 -Got email about a spot in Company Sponsored Housing

22 Jan 15- Email about Arrival/Transfer Information 

25 Jan 15- Transfer Date between internships

27 Jan 15- Start date

2 Feb 15- "Thank you for your Interest" NLIC for Travel Operations Reporting Analytics

"Last" Training Day

Today was our last training day. Like I said before, we were told to come to work in guest clothes. we started off the morning by taking our assessment. There was short answers, T/F, and a practical. It was not as bad as I think most of the presenters thought it would be. I got almost all of them right, and the rest I was at least 75% right with my answers. We were given 2 hours to finish, but 6 of us finished within an hour. So one of our managers took us over to Cast Services Center in the employee cafeteria to check us off on all of our computer training. 

Then we were sent off to go and get as many Wilderness Explorer badges as we could! We had previously gotten the 10 that the Troop Leaders (us Education Presenters) give out through our training. Our group headed in the direction of Everest and got a few Africa Badges and most of our Asia badges (and HAD to ride Expedition Everest to complete to Yeti and Everest Badges.) Then we headed to DinoLand to get the 2 we needed there and rode Dinosaur. Afterwards, we headed back and got the rest in Africa and Asia (mostly Trials related ones). At this point we had collected all but the ones up at the Conservation Station and we didn't have time to go up to Rafiki's planet watch. Therefore, we have 26 out of our 31 badges! Now one of these days I will have to go and get my last 5 badges to become a Senior Wilderness Explorer!!! Then we broke for lunch at Pizzafari and even got a Conservation button for donating to the Disney Worldwide Conservation Fund!

Then all of the presenters met one of our Core Team leaders at It's Tough to be a Bug and we watched it as a group. Unfortunately, Hopper didn't work, but it was a ton of fun to see everyone's reactions. I don't think that I have heard so much screaming at it before. Then we walked around a bit and saw the kangaroos and giant shark catfish before going over to watch Flights of Wonder. It was an amazing show and I can't wait to go back to see it again! Anastasia even got picked to be a volunteer. At this point we went back to the classroom to go over our assessments and learn the last few things before getting done a little early.

A group of us (Amber, Allie, Diana, and I) wanted to find the Company D by Animal Kingdom (and failed to do so before it closed for the day) but we were able to get the appropriate rain gear from costuming and I grabbed another pair of shorts to see if they would fit. Then we headed back to the park and met up with Megan and Amber's friend Nick (who is pretty awesome!) and rode Dinosaur twice. After Megan left to go home we also rode Everest (we rode in the first few rows which is a completely different experience!) and Safari (we saw a ton more animals then I expected for how hot it was. We even saw some hippos fighting and a rhino was just a couple of feet from our vehicle).

I am sooooo tired. I got home and watched Pretty Little Liars with Dana (and Amber, but she doesn't know what is going on completely...), ate a delicious bowl of cereal with peaches, took a shower, and am pretty much falling asleep typing. Today was a ton of fun, but being out in the sun was exhausting. Tomorrow is our first shadow day and first full day out in the park in our costume. I am going to sleep well tomorrow. Luckily I have a later start on Thursday since I am supposed to meet up with my cousin and Aunt at Magic Kingdom tomorrow night. Well, time for an early trip to bed!

Hello, My Name is Sandy and I am from Vernon, CT

First off, I promise I will go and post about the last week and a half, but I figured I would at least try to post consistently now to not get tooooo far behind. So I'll start off from yesterday (the day off that I pretty much did nothing but watch Ghostbusters 1 and 2 on TV, uploaded photos to my laptop/Facebook, and didn't get out of my PJs until around 6pm).

Sunday Night (HS)

Last night we went to Hollywood Studios, but not as many people showed up as we wanted, but a good group of people came, including some of the Seas interns, which was fun since we don't get to see them that often anymore. Some of us went on a quick ride of Tower of Terror as we waited for Allie to show up and the wait was really short. We were going to head over to do single rider Rockin' RollerCoaster, but Allie said she was entering the park so we went to wait for her and a group of the Seas interns that said they only wanted to ride Tower once so had skipped the first time. This allowed us some time to shop around the store. Amber went and got the picture from the day before (Saturday) when a bunch of us had been on the ride and I got 2 ToT pressed quarters! When everyone met up we went on ToT and we were on a car with a bunch of first timers and there was so much screaming on that ride. Then we went and rode Rockin' and pretty much walked on in the regular standby line so we all got to ride together. A bunch of people left at this point, but Amber wanted to ride Star Tours to see how it was with a different scenario and Allie had never been on it (we barely made it on the last ride of the night. this was my 3rd time riding and it was a bit of a mix of the other 2 times I went on it). Then we headed home to get a good nights sleep (but apparently Allie got in an accident on her way home. eek!)

Monday

So today on the way to work I realized I forgot my name tag. Therefore, I got one of the extra presenter ones. One of my leaders, Josh, asked if I wanted to be from California or Connecticut and I didn't have too much of a preference, so he handed me Sandy from Vernon, CT. So all day we were joking around about me being Sandy. I confused Matt (the current Core Team intern) and Critter decided he was going to call me Sandy for the next 6 months. 

We started off with some info on the animal positions that we staff and then we headed out for a scavenger hunt to familiarize ourselves with the park (eg. nearest bathroom, smoking locations, break rooms, badge locations, animals, etc.). My group was one of the only ones to get done, pretty much since Tara had worked custodial at DAK before on a CP so she knew her way around. Afterward, we met at our trailer and split into our 3 tour groups again to tour our animal locations. We lost our leader Bethany today to another group, but got Matt. It was nice to get a different person's point of view and he even did a couple sample presentations. We got super sweaty and then broke for lunch.

After lunch we went back to the classroom and went over different emergency situations, met with a primate keeper (who was awesome!), did some practice conversations, and played a jeopardy review game for our assessment. Talking with the Primate Keeper made me think of how cool it would be to work with the SSP (Species Survival Plan) and make breeding recommendations based on a data and whatnot!

After work Allie, Amber, and I headed home. We chilled most of the night. Lexi, Dana and I watched some TV together and I made reservations for my family to visit next month (which ended up being a big mess). Tomorrow we have our assessment in the morning and were told to dress in "guest clothes" to go and do some stuff out in the park. Some of us have been guessing what we are doing (riding rides, earning non-Troop Leader badges, etc), but I am excited for tomorrow!

Training Schedule Part 2

Sorry that I haven't been good at updating! I have been making notes each day and I plan on writing more in depth about this past week or so. Today is on of my days off and the beginning of a new week. We got the rest of our schedules for the next two weeks yesterday. Today is the last day for the rest of the semester that all of the presenters have off together. We are planning on getting together tonight to go on Tower of Terror and trying to get a full elevator of animal programs interns and maybe make some signs or something.

This next week is still full of more training, including finally getting more in the park training. Then next week we start full time in the parks as the current presenters leave. Here is my work schedule for the rest of my training:

June 23-24: The last two days of classroom training, including our assessment (whatever than entails...)

June 25-26: Shadow days in the park in small groups with the current presenters.

June 27: Last day all of the Fall presenters will work all together. Time training in the park

June 28: Final day of On the Job training in the park!

In a little bit Amber, Dana, and I are planning on heading out to meet other Animal programs interns at Hollywood Studios. Hopefully, we will have a good turnout!

Training Schedule

At our Animal Programs meeting on Wednesday, we went over our training schedule a little bit. So now we now when we are working over the course of the next week.

June 12-13: We have Thursday and Friday off to allow us to get settled in and for our background check to go through (or so the rumor is...). However, all of the AP interns that scuba dive as part of their job had to get a diving physical on Friday.

June 14: On Saturday all the PIs that checked in June 11 have traditions. All of the Animal Programs interns have it in the morning, while everyone else I think is split up between the morning and afternoon seasons. I think all the AP interns have other training in the afternoon. I think we were told that Education Presenters have computer training after lunch, whereas my roommate that is in the Vet Hospital has to get a TB test and the first of the rabies vaccine shots. Our day is supposedly from 7:45 am-4:30 pm.

June 15: On Sunday we have Welcome to Ops at Disney University. I am in a different letter than my roommates Amber and Dana. Our day is supposedly from 7:30 am-5 pm. This is also the day we are planning to go to do an Animal Programs Tower of Terror event.

June 16: We have DAKlimations. Everyone who works at Animal Kingdom has to do this park orientation. I think we get our costumes this day, too. Our day is supposedly from 7:30 am-5pm.

June 17: First day of on the job training. 8 am-5 pm

June 18 and 19: Days off. The only time all the Ed Presenters will all have the same days off the entire 7 months

June 20-21: Second and third days of on the job training. 8 am-5 pm

Different areas all have different training schedules, even within AP. For example, the Living Seas people I spoke with have Friday and Saturday off (and our new MI friend, Josh). My roommate Dana (Vet Hospital Intern) has Tuesday and Wednesday off. Also, our days have typical work hours, as do those that work in offices, but not all do. One of the guys I met today (Patrick, who is doing a Guest Relations PI at MK) even has a training shift from 7pm-3:30am!

Arrived!

So today has been super stressful. It was all good until we got around Disney. We ended up deciding to drive by the apartments the PIs live in. They are super nice, but we decided to get an idea how far they are from Animal Kingdom, and while we took a wrong turn or two, it seemed to take FOREVER! I am really wishing that the non-Disney housing I tried to line up had worked out. We did check to a CP at the gates to Animal Kingdom parking and she was super nice and helped us get re-directed and asked if I was starting a CP, too. Then we checked into my hotel. It is really nice and I am glad I stayed here over the Holiday Inn that a lot of people recommended since I saved $20. After checking out my room, we decided to find where I needed to go tomorrow, so it won't be as stressful. I luckily am pretty close to Vista (housing check-in) and Casting. Afterwards, we drove around property a bit more before heading toward Kissimmee. 

Tigger at breakfast at the Days Inn hotel (he is confused since it says that the Tiggers at Kansas City was postponed, when the Tiggers actually played the White Sox....)

I plan on it!

Since we had time before my dad had to go to the airport, we stopped to get my oil changed since I was due for it. It was looking good, until we got on the toll road and the check engine light came on. My dad got out and looked at the oil and it looked good. We were going to try and head back to where I got my oil changed, but didn't have time. So I dropped my dad off at the airport and headed back. Unfortunately, a big monsoon hit and I could barely see in front of me. Then my brakes started acting funny. I luckily somehow made it back to the oil change place right before they closed. They ran a diagnostic on it and said it should be safe to drive but I will need to get it checked out. After more stressful, rain filled driving, I finally made it back to the hotel and just didn't want to deal with the rain and decided to just make dinner out of the food in my car (potato chips, cookies, and muffins, ftw!). 

We made it to Flordia!

I spent a chunk of the night super stressed trying to find a car place and all the Chevy dealerships are further away than I would like. My mom found a mechanic closer to my apartment that has good reviews so I might try to call there or the Chevy dealerships tomorrow to figure out where I will take my car. Hopefully they can figure out what is wrong on my two days off before training on Saturday! After a shower and listening to music I am much calmer, but still a little anxious with having to deal with so much in a new state when I already have everything else (casting, moving in, grocery shopping, etc) going on. Despite today, I am super excited for tomorrow!

The hotel pool

Some birds by the oil change place

Made it to Disney!!!

Our hotel for the night. Tigger gets one bed and I get the other

My future workplace!!!

My apartment complex