Job descriptions are not only useful when applying to a position, but they are great to reference during the application process. I always recommend looking at it/having it in front of you for each job interview. However, once a posting closes you might worry that you don't have access to it anymore. A question that always comes up every year is how to view the job descriptions after the positions have closed. When you apply it is easiest if you get into the habit of saving the descriptions so you can refer to them later, but if you forgot to save them or lost them, don't worry! There is a way to access them later!
When you first apply to a position when you go to your dashboard if you click on the position name it will take you to the job description. However, when the position closes, when you click on the link it will take you to a page that says the position has been closed or open another page with the dashboard. When this happens there is another way you have to go to get to the description.
On the top of your dashboard you will see where is says "Resumes/CV" and a link that says "edit." Click on that link and it will take you to a page where your resumes and cover letters that you have submitted are stored. When you click on "View Submissions" a page will load that includes all of the jobs that you applied to using that resume. If you click on the job title on this page it will open the job description. Voila! There's that job description for you!
Chronicling my experience working for the mouse. I started my Disney career with two Professional Internships. I spent Fall 2014 as an Animal Programs Conservation Education Presenter at Disney's Animal Kingdom and Spring 2015 as a Theme Park Merchandise Category Planner. I now work full time as an analyst in Revenue Management.
Tuesday, September 29, 2015
Sunday, September 27, 2015
More about Montage Interviews
I previously posted about Montage Interviews, however as more internships this cycle begin to have second interviews I figured I would make an additional post about them. Montage is a video interview service that Disney uses that is a lot like Skype, but here is some additional information.
What positions use Montage?
Some of the most common internships that I know definitely use Montage are Animal Programs internships and Management Internships. Animal Programs don't have a screening interview and this will be the only interview animal programs will use. Note, not all animal programs uses Montage (I had a phone interview for my Chemistry interview) but most do, especially if they are at Animal Kingdom or the Seas. It seems like ones based out of the Land do them a little less often, but it can depend on the position.
As for Management Internships, if you pass the screening interview and are extended an invitation for second interview you will have two choices: an in person panel interview in Florida or a panel interview with Montage. In the invitation it says that the in person ones are mainly for locals, but it isn't uncommon to hear of people flying down to do this interview. In my opinion, I would say not to waste the money on a plane ticket/hotel to come down for the interview, but it is really up to you. I know people who have gotten it from the video interview and I don't think it would be offered if they weren't going to actually treat the applicants the same. However, if you have the money and really think you will make a better impression in person than go for it.
Other positions may use montage, but it varies much more by position. I know my current managers have never used montage for interviewing and don't really see the point in it, but are being more heavily encouraged to use it by Casting than before.
What to Expect
A few days before your interview you'll get an email which includes instructions and a link to the Montage "room." There are instruction videos about what to do and it allows you to test to ensure you software/webcam are on the correct settings so it will work optimally during the interview. You will be allowed to "enter" the room at any time to see what it is like. Definitely log on to your interview at least 15 minutes early to make sure everything works. Sometimes a person from the Montage team will come on to make sure everything is working well and give recommendations to help make sure everything is working correctly. During my first Montage interview, my webcam was being funny and she was a big help in making sure it was fixed before my interviewers came on. Make sure you are in a place that has good cell reception and that you have a pair of headphones nearby.
I have had 4 different Montage experiences: 2 that everything has gone flawless, one where the interviewer had never used Montage and couldn't figure out the sound so we both put our microphones on mute and he called me, and one that was kind of a disaster technology-wise. In the disaster interview, everything was going well at first and worked great with the Montage team, then I was asked to use my headphones since there was a ton of feedback from the speaker. This is not an uncommon thing to do since the interviews ultimately don't want to hear themselves. Then my video lagged a TON and the sound wasn't really working so we were typing to figure things out. They then called my cell phone to use as the sound with the video still going so we could see each other. Then my cell phone dropped a call (one of less than 5 times since I've had a cell phone) so they called me back on my home phone to finish the interview. Funny enough, the two where the technology worked perfectly were the positions that I did not get. So if something goes wrong, just take a deep breath and know that it isn't uncommon and the people interviewing you will not in any way hold it against you.
After the first time using Montage the process seemed pretty straightforward since I had prepared by reading/watching everything included since it really walks you right through the entire process. I know it can seem kind of confusing and nerve wracking if you have never done a video interview before, but it really was great to interact with the interviews more than what you can do via phone interviews. Just be prepared from the technology side so you can prove yourself and why you should have the position. Good luck!
Tuesday, September 1, 2015
Screening Interview Questions and Tips
After applying, people wait for the moment they get the email for their screening interview. This is a big step, but I think people psych themselves out more than they need to. The following is what the Disney Professional Intern recruiters have to say about the first round interviews from
the Official
Disney Interns Blog
"First-round interviews with the internship recruiters help weed out
those who aren’t qualified. Though they may ask more general
questions, you should know exactly what position you’re applying
for and steer the conversation in the direction. Help them help you."
So while the screening interview is important, it is largely to help the recruiters get an idea of what positions you are most qualified for so they can pass on truly qualified applicants onto the hiring managers desk. From the experience I have gathered, it is most common to have one screening interview for all of the positions you have applied for. However, it isn't unheard of to have recruiters call back to ask additional questions or even schedule additional interviews (especially if you apply to additional positions after your interview).
This interview is going to be more to see if your a fit with the company, if you are qualified for the positions you applied for, and is likely to last an average of 20 minutes. However don't worry if yours goes longer or shorter than that. Sometimes recruiters are short on time if they get behind. Sometimes they don't need as many questions to see to an idea of your personality/experience. Sometimes if they have time they would love to talk with you about their Disney experience, etc.
My recommendations are to be calm, pull up your resume and job descriptions on your computer or print them out so you can refer to them during the interview, listen to a Disney song beforehand, smile, and be yourself. You worked hard to even apply for these positions so be proud of your accomplishments and the positions you've held!
This interview asks typical interview questions so if you Google "possible interview questions" those are likely to be possibilities of things you might be asked. However, I did put in some leg work and scoured some blogs and compiled a list of questions that others have said they have been asked in the past (I barely remember the questions from interview. lol) There is no way you will be asked all of these questions, but if you can answer these, you'll be golden for your interview!
Beginning
Questions
-Why
do you want to work for Disney?
-What
are your career goals?
-What
would you like to get out of a professional internship?
-List
your top 3 positions that you've applied to. (especially asked for
Alumni Only)
Situational
Questions
-Tell
me about a team project you have worked on and how you accomplished
your goals.
-Tell
me about a time where you were working on a project and something
didn’t go right, how did you react?
-Tell
about a time when you had too much to do and not enough time to do it
all. How did you handle it?
-Tell
me about a time when you had a disagreement with a co-worker,
manager, or guest.
-How
would you handle a disruptive guest?
-Talk
about a time you were in a difficult situation.
-Tell me about a time you had a conflict with a guest, how did you manage the situation?
-Tell me about a time you had a conflict with a guest, how did you manage the situation?
Leadership
Questions (mostly for MIs)
-Tell
me about any leadership positions you have held.
-How
do you define leadership and what qualities are needed in a leader?
-What
do you look for in a leader?
-What
is the most challenging part of being a leader?
-Tell
me about a project you were a leader and how you handled it?
Other
Experience/Personality Questions
-What
do you believe you will be doing in this role?
-Tell
me about the positions you have held and how have they prepared you?
-How
would a past manager describe you in 3 words?
-Who
is your favorite Disney character and why?
-How
do you you stay organized?
-Name
an accomplishment you are most proud of.
-What
do you think your biggest strengths are?
-What
computer programs are you familiar with?
-Do
you prefer to work independently or on a team?
Ending
Questions
-Why
are you more suited for the job than other applicants?
-Is
there anything else you'd like us to know about you, or are there
any questions you'd like to ask us?
I'd like to give a quick shout out to these blogs for having a excellent posts on the screening interview and are where I got the majority of the questions found on this list. So check them out if you want to read more about their specific experiences before your interview day! Good luck!
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